Companion to the book

The ODS Toolset.

Everything you need to run The Elements ODS yourself, in one download: the ebook, the operations assessment, the five domain playbooks, and every tool, worksheet and report the book refers to. It will be here at launch. Join the list and we'll tell you the day it's ready.

Available now

What is the chaos costing you?

The Cost of Chaos calculator prices your current operation in about two minutes: rework, unplanned overtime, your own time and customers lost over service. It is the same math as Chapter 2.

Open the calculator

Runs in your browser. Free, and nothing is sent unless you ask for the breakdown.

What's in it

The whole system, ready to run.

The ebook

The Elements ODS in e-reader format, so the method sits next to the tools.

The operations assessment

Three workbooks score all seventeen elements from the owner, manager and field views, with a report-out of what you find.

Five domain playbooks

One per domain. Every element, how to build it, and the working sessions to run with your team.

The Meeting Kit

The cadence map, agendas and forms for every meeting, and the issue, decision and action registers.

Scorecard and reporting

The delivery scorecard and dashboard, the progress tracker and the quarterly re-score.

Worksheets and packs

Cost of Chaos, baseline and seat map worksheets, the gate checklists, and the process, role, hiring, customer and security packs.

Yours to keep

Buy it once. The files are yours for as long as you run the business.

12 months of updates

Every correction and improvement for the first year, at no extra cost.

10% off the app

When the ODS app launches as a yearly subscription, Toolset owners get 10% off.

Available at launch. Pricing will be announced then.

The system

Seventeen elements. Five domains. Four stages.

Operations & Process
Service Delivery
People & Performance
Systems & Platforms
Governance & Rhythm
2S1
OP01
SOPs & Process Documentation
3S1
SD01
Service Standards & Delivery
4S1
PP01
Role Clarity & Accountability
9S2
SP01
Tech Stack & Tool Mgmt
1S1
GR01
Operating Cadence
8S2
OP02
Information Flow & Comms
5S2
SD02
Client Onboarding & Scope Mgmt
7S2
PP02
Hiring & Onboarding
14S3
SP02
Data, Reporting & BI
10S2
GR02
Feedback Systems & Service Recovery
13S3
OP03
Vendor & Partner Mgmt
6S2
SD03
Capacity Planning & Quality Review
12S3
PP03
Performance Mgmt & Development
15S3
SP03
Digital Infra. & Security
11S2
GR03
Operational Planning & Decision Rights
17S4
SP04
Operational Innov. & Automation
16S4
GR04
Continuous Improvement
S1 Stabilize · Get visible. Get controlled.S2 Standardize · Build the system.S3 Sustain · It runs without you.S4 Innovate · The operation improves itself.

The printable periodic table will be a free download here at launch.